National Certificate in Wholesale and Retail Distribution

 
  • Count stock for a stock-take
  • Define the core concepts of the wholesale and retail environment
  • Move, pack and maintain stock in a distribution centre/warehouse 
  • Pick stock in a distribution centre/warehouse 
  • Access and use information from texts 
  • Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 
  • Demonstrate understanding of rational and irrational numbers and number systems  Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 
  • Maintain and adapt oral communication 
  • Use language and communication in occupational learning programmes 
  • Use mathematics to investigate and monitor the financial aspects of personal and community life 
  • Work with a range of patterns and functions and solve problems 
  • Write for a defined context 
  • Administer deliveries 
  • Apply food safety practices in a wholesale and retail outlet
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  • Apply in-bound Contact Centre Operations within a commercial environment 
  • Behave in a professional manner in a business environment 
  • Complete basic business calculations 
  • Implement food-handling practices in wholesale and retail outlet 
  • Maintain a safe and secure environment in a distribution centre 
  • Maintain a safe and secure wholesale and retail environment 
  • Maintain the customer`s account 
  • Manage time and work processes within a business environment 
  • Offer a credit facility 
  • Operate a computer in a Wholesale/Retail outlet 
  • Pack customer purchases at point of sales 
  • Perform office functions in a wholesale and retail outlet 
  • Plan self development 
  • Process payment at a Point of Sales (POS) 
  • Record transactions 
  • Administer and control the organisation`s deposits and floats 
  • Administer day-end cashing up procedures 
  • Apply out-bound Contact Centre Operations within a commercial environment 
  • Despatch stock from a distribution centre 
  • Maintain stock balances in a distribution centre 
  • Minimise defaulting customer accounts 
  • Receive stock in a DC/Warehouse 
  • Resolve customer queries / complaints 
  • Sell products to customers in a Wholesale and Retail outlet 
 
 
 
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